At Creative Coatings Co. ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, creativecoatingsco.com (the "Site"), and when you request quotes for our products or services.
By accessing or using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site.
Information We Collect
We collect two types of information: personal information that you voluntarily provide to us and non-personal information that is automatically collected when you use our Site.
Personal Information
When you request a quote or contact us through the Site, we may collect the following personal information:
Your name
Email address
Phone number
Company name (if applicable)
Any additional information you provide in your message or quote request
Non-Personal Information
We use basic analytics tools to collect non-personal information automatically as you interact with our Site. This information may include:
Your IP address
Browser type and version
Operating system
Pages viewed on our Site
Date and time of your visit
Referral URLs (the websites that led you to ours)
This information is used solely to help us improve the Site and understand how users interact with it.
How We Use Your Information
We may use the information we collect from you in the following ways:
To respond to your requests for quotes or inquiries.
To improve our website and services based on your feedback and usage patterns.
To monitor and analyze usage of the Site to better understand user behavior and improve user experience.
To comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and collect certain information. Cookies are small files placed on your device that allow us to recognize you on future visits. You can instruct your browser to refuse cookies or notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website or conducting our business, as long as they agree to keep your information confidential and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect the safety of any person, or defend against legal claims.
Data Security
We take reasonable precautions to protect your information. However, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Update: You can request to access or update the personal information we hold about you.
Delete: You can request that we delete your personal information, subject to certain legal limitations.
Opt-Out: You can opt out of receiving communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us at info@creativecoatingsco.com.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. Please review the privacy policies of any third-party websites you visit.
Children's Privacy
Our Site is not intended for use by anyone under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected such information, please contact us immediately so we can take appropriate steps to remove the data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the "Last Updated" date. Your continued use of the Site after any changes to the policy will signify your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@creativecoatingsco.com.